At BNU STORES LLC accessible from https://bnustoresllc.com one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by BNU STORES LLC and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in BNU STORES LLC . This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Log Files

BNU STORES LLC follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website BNU STORES LLC uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of BNU STORES LLC. 

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on BNU STORES LLC which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that BNU STORES LLC  has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

BNU STORES LLC's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

BNU STORES LLC does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us. Our Privacy Policy were created with the help of the 66Marketings.

 

REFUNDS, RETURNS, AND EXCHANGES

Order cancellation

All orders can be canceled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be canceled.

Refunds

Your customer satisfaction is our #1 priority. We want you to fulfill orders with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure your customers will receive a purchased item on time and as described.

Our primary goal is to make our customers happy, so everyone who shops with us receives the following guarantees:

• Refund if the item is not as described or damaged;
• Refund minus the shipping cost if your customer does not want the product they received. Your customer must return the item at his expense to our warehouse and the item must be unused.

Refunds are not available under the following circumstances:

• Your customer’s order does not arrive due to an incorrect address provided by the customer;
• Your customer’s order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).

How do refunds, returns, and exchanges work on BNU STORES LLC ?

• In case customer reports a damaged or incorrect product, then customer is required to submit a photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
• If the product packaging is damaged but the product itself is intact, then customer must submit a claim to the shipping carrier directly.
• Missing order: In case a package is delivered (based on tracking number update) but customer claims that they did not receive the item, then customer must submit a claim to the shipping carrier directly. As a retailer, our orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.

If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.

How do I request a refund, return, or exchange?

Handling returns is an essential part of running a business.BNU STORES LLC is here to help! We have put together the following steps to make this process easier:

1. Contact our Customer Support team via email at un26r.bilal.tx@gmail.com or contact us with the contact page and include the evidence if required.
2. After we have approved the order refund, return, or exchange, the product must be returned to the vendor warehouse (Note: Different vendors sell products in our site so we share your product vendor address where you need to return your product) once the product received we release your refund.
3. The customer must return the product and provide a tracking number.
4. Once the tracking number has been provided (or once we have received the returned product), a replacement product will be shipped or a refund minus the shipping cost will be credited back to the card or original method of payment on file.
5. In order for BNU STORE LLC to ship a replacement product or process a refund for a damaged or incorrect product we require a tracking number for the item returned.

Our Refund & Return Policy were created with the help of the 66Marketings.

After receiving your order confirmation email, all orders are processed within 1 business day (excluding weekends and holidays). You will receive another notification when your order has shipped.

1. DOMESTIC SHIPPING RATES AND ESTIMATES

Shipping charges for your order will be calculated and displayed on the product page.

Shipping options	Estimated delivery time	Price
Option 1	3-15 business days	The price depends on order size, the number of products, destination point, and is calculated individually.

Please note that during high demand season, bad weather conditions, or any other situation the estimated delivery time may increase.

2. INTERNATIONAL SHIPPING

Currently, we offer to ship across all over the World.

Shipping charges for your order will be calculated and displayed on the product page. The shipping charges include handling, packaging, and shipping costs.

3. Do you provide tracking information?

Yes, once your order is shipped you will receive an email that contains your tracking information.

If you have any other questions, please contact us and we will do our best to help you out

Our Shipping Policy were created with the help of the 66Marketings.

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.